Sales Representative/Associate is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending options and providing product information. Individual responsibilities as a Sales Representative/Associate may include demonstrating outstanding customer service and selling skills, assisting in display of merchandise or organizing the selling floor and stock areas.
A Retail Sales Representative/Associate must process payments by totaling purchases; processing checks, cash and store other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store’s commitment to our customer. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Stays current with promotional events and sales.
Basic understanding of sales principles and customer service practices
Basic money/register management
Proficient in verbal and written English language
Knowledge of customer and market dynamics and requirements
Solid communication and interpersonal skills
Ability to read, write and effectively communicate with customers, peers and management
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative independent of direct supervision
Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders
Customer service/sales focus
Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
Available to work a variety of hours, which may include early mornings, evenings, and weekends.
High school diploma or equivalent.
Marketing: Sales associate will be required to flyer locally in the community, sign spinning, and/or daily social media advertisement posts.
Retail Sales Associate top skills & proficiencies:
Attention to Detail
Written and Verbal Communication
Ability to NOT be on personal cell phone for the duration of your shift.
Ability to take direction from Management
Job Types: Full-time/Part-time